Contact Us
Thank you for your interest in Country Club Bank. Our associates are happy to assist you with any questions.
Visit Us
Business Hours
To Call for assistance with deposit accounts, online banking and debit cards during business hours:
816-931-4060
(Mon.-Fri.) 8 am – 5:30 pm, Sat. 8 am – 1 pm
To Call all departments during business hours:
816-931-4060
(Mon.-Fri.) 8 am – 5:30 pm, Sat. 8 am – 1 pm
To Call and report a lost or stolen debit card at any time: 800-236-2442.
Send your questions via our online contact form.
After Hours
To Call for personal online banking support only:
855-259-3192 (Mon.-Fri.) 5:30 pm – 8 am, Sat. 1 pm – Mon. 8 am
To Call and report a lost or stolen debit card at any time call: 800-236-2442
After hours support for declined debit cards and other issues:
Send your questions via our online contact form.
Credit Cards (Visa or American Express)
To report a lost or stolen credit card at any time call: 800-558-3424.
To reach Cardmember Service via email, login to your credit card account and click Messages.
For Business Credit Card issues, Call 866-552-8855.
Report Suspicious or Fraudulent Activity
Business Hours
816-931-4060 (Mon.-Fri.) 8 am – 5:30 pm, Sat. 8 am – 1 pm
After Hours
(Mon.-Fri.) 5:30 pm – 8 am, Sat. 1 pm – Mon. 8 am
Send your questions via our online contact form.
To report a lost or stolen debit card at any time call 800-236-2442.
Report a Lost or Stolen Debit Card
At Country Club Bank, your security is our priority. If your Mastercard® debit card is lost, stolen or declined, call the number below immediately and we'll work to resolve any issues.
To report a lost or stolen debit card at any time call 800-236-2442.
Or call us during business hours:
816-931-4060 (Mon.-Fri.) 8 am – 5:30 pm, Sat. 8 am – 1 pm
Send your questions via our online contact form.
When you call, please be prepared to share your name as it appears on your Mastercard® debit card, and your social security number. You should NOT be asked to share your security or PIN number.
We currently offer five locations at which you can receive an instant issue, temporary debit card in the event that you lose your card. These locations are designated with an * on our Locations Page.
Report a Lost or Stolen Credit Card (Visa or American Express)
To report a lost or stolen credit card at any time call 800-558-3424.
To reach Cardmember Service via email, login to your credit card account and click Messages.
For Business Credit Card issues, Call 866-552-8855.